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Big Ideas on the Future of Retail

Retail’s Teachable Moment

By Doug Stephens The global pandemic provided the retail industry with a brutal lesson in trade imbalances. As Asia and South Asia reeled from the spread

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The Existential Question Facing Every Retailer Today

Bad retailers will never run out of customers. History suggests that there is always a segment of the consumer population willing to trade down if they believe they can save a dollar or two. Some retailers, like long-beleaguered J.C. Penney, have spent decades proving this thesis.

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The Metaverse Will Radically Change Retail

American venture capitalist Chris Dixon once said, “The next big thing will start out looking like a toy,” an observation, he believes, sits at the heart of why we frequently discount innovations that, only in hindsight, prove to be instruments of momentous technical and societal change.

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