By Doug Stephens
If the web is the gasoline fuelling a new era of retail, then mobile is the flame that is set to completely ignite it! Not only is mobile accelerating age-old consumer behaviors and patterns, it’s also creating completely new ones. In all the disruption, the question on everyone’s mind is, in a world of one-click satisfaction, is there a place for brick and mortar retail? And if so, what does the store of the future look like?
I had a chance recently to speak to GigaOM’s Adam Lesser and IMMR Research’s Dr. Phil Hendrix about this new era of retailing and what we can expect going forward. It was a tremendously enjoyable conversation, and you can listen to it HERE.
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