August 11, 2023
By Doug Stephens Over the last 20 years, technology has transformed retail. Mobile phones have become essential conduits for communication, entertainment and commerce. Technologies like augmented […]
April 29, 2021
Doug Stephens is joined by Sheldon Solomon at the #ResurrectingRetail Virtual Launch Party. Sheldon is Professor of Psychology at Skidmore College.
April 22, 2021
Doug Stephens is joined by Imran Amed at the #ResurrectingRetail Virtual Launch Party. Imran is CEO and editor-in-chief of The Business of Fashion, the authority on the 2.5 trillion-dollar global fashion and luxury industries.
January 5, 2021
In Episode 1 of BoF’s new podcast series, Doug Stephens and social psychologist Sheldon Solomon PhD examine the impact of collective traumas like Covid-19 on consumer behaviour.
September 28, 2020
Has COVID-19 killed experiential retail? Prior to the pandemic, retailers were looking to experiential retail to bring new life into physical stores. Now, COVID-19 is creating challenges and opportunities for retailers both short term and long term. We were joined by Tal Zvi Nathanel from SHOWFIELDS to find out what the future of brick-and-mortar is and the unique ways retailers are delivering new experiences.
August 17, 2020
On May 25, 2020 the senseless killing of George Floyd set the world on fire – both literally and figuratively. People everywhere took to social media and the streets to call out systemic racism and police brutality.
May 26, 2020
On May 6, we took to Zoom to answer all of your retail questions live. We were overwhelmed by the response and thrilled to have nearly 500 registrants for the event. While we couldn’t get to all of your questions, we are excited to share that we will be hosting more events like this! More on that coming soon...
April 29, 2020
Learn about: Covid-19’s impact on the global industry, How savvy brands have mitigated the damage done, Lessons learned from inside the crisis on leadership, innovation and communication, Emerging and shifting consumer behaviors and the degree to which they will endure, How the pandemic will irreversibly shape the future of retail and customer experience.
January 18, 2019
I was moderating a fireside chat at the National Retail Federation conference with Liz Thompson from Southeastern Grocers recently. We were chatting about her company’s efforts […]