November 13, 2024
By Doug Stephens I can still recall reading Joseph Pine and James Gilmore’s seminal 1999 book The Experience Economy. Like so many of my colleagues in […]
September 24, 2024
Doug spoke recently with CTV’s Your Morning about the rise in usage among retailers, of body cameras, worn by staff to deter rising levels of theft. […]
March 7, 2024
By Doug Stephens A recent study at the University of Arkansas pitted 151 human test subjects against Chat GPT-4 in a series of tests for creativity. […]
August 11, 2023
By Doug Stephens Over the last 20 years, technology has transformed retail. Mobile phones have become essential conduits for communication, entertainment and commerce. Technologies like augmented […]
April 13, 2023
By Doug Stephens Companies across the global retail sector are poised to become the beneficiaries of a historic windfall: an unprecedented boost to the bottom-line […]
February 6, 2023
Many of the high-flying concepts and companies that led the charge into the metaverse and web3 have come crashing down to earth. Ironically, this makes it […]
May 13, 2021
With billions of us housebound and hungry for distraction from lockdown, the pandemic became the inflection point for the erasing of lines between retail and recreation.
May 6, 2021
Christina Fontana has been at the forefront of that New Retail revolution. Dubbed by some as Alibaba’s Fashion Empress, Christina is Head of Fashion and Luxury for Tmall, Europe and U.S., Alibaba Group.
February 9, 2021
In 2019 Netflix CEO Reid Hastings sent an internal memo to shareholders addressing the competitive landscape and set out how Netflix would continue driving subscription and viewership.