Technology

December 7, 2011

“I Don’t Use It But I Totally Get It”

By Doug Stephens One thing I hear very often from C-level leaders of companies when I’m presenting on the topic of social business is “I don’t […]
November 14, 2011

The Problem With Mobile Wallet No One is Talking About

By Doug Stephens If you own a credit card, it’s entirely possible that you’ve run into situations where your card won’t work.  Maybe your credit limit […]
November 8, 2011

The Manufacture it Yourself Economy

By Doug Stephens Technology has given rise to a steady evolution whereby consumers are increasingly becoming producers. Music, publishing, printing, design, software development, and video are […]
November 7, 2011

How Google Street View Might Open the E-Com Door for Small Retail

By Doug Stephens If you use Google maps, then you’re probably familiar with Street View.  As the name suggests, Street View allows users to literally fly […]
October 12, 2011

How Not to Survive the Future

By Doug Stephens Today I came across this ad from the United States Postal Service.  They’ve adopted a self-preservation strategy that attempts to convince us that […]
October 3, 2011

The Future of Retail: The Destination is You

By Doug Stephens Since the time of the Roman Empire, retail as a concept, has been about destinations. Whether a small specialty shop, a department store […]
September 22, 2011

Why Facebook’s New “Timeline” Could Change Retail Forever

By Doug Stephens At today’s F8 Conference in San Francisco, Facebook announced a complete overhaul to the user profile page with the advent of what it’s […]
September 18, 2011

The Declining Need for and Escalating Value of Human Service

By Doug Stephens Technology has been steadily reducing the number of human service interactions we require in an average day. For at least the last decade, […]
September 8, 2011

Spend Shift and the new era of consumerism

By Doug Stephens The economic recovery in North America has been anything but easy but according to best selling author, John Gerzema, the end result may not be […]