December 16, 2011
By Doug Stephens The recent launch of Amazon’s price check app was greeted with everything from retailer outrage to government sabre rattling! Some even called it […]
December 7, 2011
By Doug Stephens One thing I hear very often from C-level leaders of companies when I’m presenting on the topic of social business is “I don’t […]
November 14, 2011
By Doug Stephens If you own a credit card, it’s entirely possible that you’ve run into situations where your card won’t work. Maybe your credit limit […]
November 8, 2011
By Doug Stephens Technology has given rise to a steady evolution whereby consumers are increasingly becoming producers. Music, publishing, printing, design, software development, and video are […]
November 7, 2011
By Doug Stephens If you use Google maps, then you’re probably familiar with Street View. As the name suggests, Street View allows users to literally fly […]
October 12, 2011
By Doug Stephens Today I came across this ad from the United States Postal Service. They’ve adopted a self-preservation strategy that attempts to convince us that […]
October 3, 2011
By Doug Stephens Since the time of the Roman Empire, retail as a concept, has been about destinations. Whether a small specialty shop, a department store […]
September 22, 2011
By Doug Stephens At today’s F8 Conference in San Francisco, Facebook announced a complete overhaul to the user profile page with the advent of what it’s […]
September 18, 2011
By Doug Stephens Technology has been steadily reducing the number of human service interactions we require in an average day. For at least the last decade, […]