October 31, 2012
I know of a chain of electronics stores with over 1000 locations. Right now, their share price is nose-diving, leadership is in disarray and the future […]
October 19, 2012
By Doug Stephens Doc Searls, a contributor to The Cluetrain Manifesto and author of The Intention Economy once said that choosing between wireless carriers is like […]
September 16, 2012
By Doug Stephens Last week, upscale U.S. retailer Nordstrom was the latest in a long list of U.S. retailers who have declared their intent to enter […]
June 21, 2012
By Doug Stephens Several months ago, JC Penney CEO Ron Johnson and his newly formed executive team made some significant changes to the pricing and promotional […]
June 14, 2012
By Doug Stephens There have always been two “shelves” in retail. The first can be found in the retail store and is where the product is […]
May 11, 2012
By Doug Stephens Internet retail behemoth Amazon has turned a dangerous eye toward the luxury apparel market. Long regarded as more of a clearinghouse for commodity […]
April 28, 2012
By Doug Stephens In 1965 American sociologist Arthur L. Stinchcombe introduced theory around what came to be called organizational imprinting – that organizations tend to be […]
April 5, 2012
By Doug Stephens It was only a matter of time before marketers developed a work-around to avoid the heavy lifting of great social media. Companies like Amex […]
March 30, 2012
Why Consumer Confidence deserves much less attention By Doug Stephens To say things have changed since 1967 is an understatement. Much of the technology we take […]