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February 22, 2011
By Doug Stephens From the Wall Street Journal, February 22nd, 2011: “Wal-Mart’s fiscal fourth-quarter earnings rose 27% as the retailer capitalized on strength in its international […]
February 18, 2011
A billion people in the world are living without clean water – but how much are they really living? Millions contract deadly diseases from contaminated water. […]
February 17, 2011
By Doug Stephens The battle between bricks and clicks seems destined to end in a truce that blurs the lines between the two. The best attributes […]
February 16, 2011
By Doug Stephens One of the hottest topics at this year’s National Retail Federation conference was mobile point of sale. Whether offering customers the convenience of […]
February 5, 2011
By Doug Stephens I sat on a panel discussion this week that explored how social and mobile media is changing the way customer feedback is collected, […]
January 15, 2011
One of the hottest topics at the 2011 National Retail Federation Conference was that consumers are increasingly using brick and mortar stores as mere showrooms to […]
January 14, 2011
By Doug Stephens In many ways, this week’s acquisition of Canada’s long-floundering Zellers chain is symbolic of the conditions that so many North American retailers face. […]
January 13, 2011
By Doug Stephens If you’ve never attended the National Retail Federation conference in New York it’s truly a unique experience. A three day retail-a-thon, where delegates […]