By Doug Stephens It’s hard (read impossible) to go a day without hearing that big data is poised to revolutionize business. The speed, volume and variety […]
By Doug Stephens My friend Eric Garland a.k.a. @ericgarland recently tweeted, “We encourage work-life balance but we reward obsession.” So true, I thought. In […]
By Doug Stephens Global ecommerce is set to top 1.2 trillion dollars this year. And if that doesn’t seem astonishing, then consider that the figure represents […]
By Doug Stephens Loyalty is an increasingly fleeting thing. In fact, the average Gen Y mother now defines “brand loyalty” as a window of allegiance lasting […]
By Doug Stephens Three hundred years ago, most things we purchased were customized, one-of-a-kind and bespoke. The maker and seller were one and the same and […]
It’s been almost 4 months since more than 1,000 Bangladeshi factory workers lost their lives in the Rana Plaza building collapse. But what, if anything, has […]