January 2, 2013
By Doug Stephens O.K., suspend your disbelief just for a moment and hear me out… In 1999, Joe Pine and James Gilmore, authors of The Experience […]
November 29, 2012
By Doug Stephens Barely a day goes by without at least a story or two about how online retailers are eating their brick and mortar counterpart’s […]
October 31, 2012
I know of a chain of electronics stores with over 1000 locations. Right now, their share price is nose-diving, leadership is in disarray and the future […]