Change

December 30, 2016

The Future of Retail: A New Year’s Revolution

By Doug Stephens   Like individuals, retail companies tend to approach each new year by making resolutions to improve their performance. Among other things, these might […]
June 28, 2016

Creativity: The Final Competitive Advantage

  By Doug Stephens   Right now your company is very likely sitting on a corporate asset of immeasurable value. It’s more precious than all the […]
May 10, 2013

Incremental Change In Exponential Times

By Doug Stephens   Over the last holiday shopping season, Amazon was clocking in 306 transactions per second!  Photo app Instagram achieved a market value of […]
February 1, 2013

Why The Best Brands Give Customers What They Hate

By Doug Stephens Human beings are fundamentally resistant to change.  Most of us would be happy carrying on with an as-is world that is largely free […]
October 12, 2011

How Not to Survive the Future

By Doug Stephens Today I came across this ad from the United States Postal Service.  They’ve adopted a self-preservation strategy that attempts to convince us that […]
June 29, 2011

Avoiding Your Napster Moment

In a previous post I talked about how companies are often blind-sided by what I call Napster moments.  Napster moments are radical, game-changing innovations that can […]