December 30, 2016
By Doug Stephens Like individuals, retail companies tend to approach each new year by making resolutions to improve their performance. Among other things, these might […]
June 28, 2016
By Doug Stephens Right now your company is very likely sitting on a corporate asset of immeasurable value. It’s more precious than all the […]
May 10, 2013
By Doug Stephens Over the last holiday shopping season, Amazon was clocking in 306 transactions per second! Photo app Instagram achieved a market value of […]
February 1, 2013
By Doug Stephens Human beings are fundamentally resistant to change. Most of us would be happy carrying on with an as-is world that is largely free […]
October 12, 2011
By Doug Stephens Today I came across this ad from the United States Postal Service. They’ve adopted a self-preservation strategy that attempts to convince us that […]
June 29, 2011
In a previous post I talked about how companies are often blind-sided by what I call Napster moments. Napster moments are radical, game-changing innovations that can […]