Experience Archives | Retail Prophet

September 20, 2016

Sears Turns Over A New Old Leaf

By Doug Stephens In a move that has taken analysts and investors completely by surprise, Sears Holdings announced that it will be embarking on […]

October 3, 2011

The Future of Retail: The Destination is You

By Doug Stephens Since the time of the Roman Empire, retail as a concept, has been about destinations. Whether a small specialty shop, a department store […]

September 18, 2011

The Declining Need for and Escalating Value of Human Service

By Doug Stephens Technology has been steadily reducing the number of human service interactions we require in an average day. For at least the last decade, […]

June 2, 2011

The New Media Marketer’s First Date

We’ve all been on a first date and can relate to the awkward pauses in the conversation, the often-confusing body language and the painful uncertainty about […]

April 20, 2011

Sony Kicks It Up A Notch

The days of abundant demand and easy sales are over and it appears Sony is facing that music head-on. The company has not only unveiled it’s […]

March 16, 2011

What’s In-Store for the Future?

By Doug Stephens There’s an ongoing debate about the viability of “bricks and mortar” retail in a digital world. With online and mobile commerce growing at […]

March 1, 2011

The Hyper-Connected Consumer

By Doug Stephens I had a chance recently to speak with Lori Schafer and Bernie Brennan, authors of the book Branded! How Retailers Engage Consumers with Social […]

February 17, 2011

Clicks and Mortar

By Doug Stephens The battle between bricks and clicks seems destined to end in a truce that blurs the lines between the two. The best attributes […]

January 11, 2011

Our Greatest Assets?

By Doug Stephens Blogging Live from the National Retail Federation Conference It’s day one at North America’s largest retail industry gathering, the NRF conference in New […]