future

October 3, 2011

The Future of Retail: The Destination is You

By Doug Stephens Since the time of the Roman Empire, retail as a concept, has been about destinations. Whether a small specialty shop, a department store […]
June 29, 2011

Avoiding Your Napster Moment

In a previous post I talked about how companies are often blind-sided by what I call Napster moments.  Napster moments are radical, game-changing innovations that can […]
June 22, 2011

Is There a Viable Mobile Carrier Option Emerging?

By Michael P. Russell With the increased transition to and adoption of smartphones, the mobile ecosystem remains to be a very interesting space, with new and […]
June 6, 2011

Mobile Reality Check

Many of the headlines we read would have us believe that consumers are running rampant, begging for opportunities to browse, shop and even transact retail purchases […]
June 2, 2011

The New Media Marketer’s First Date

We’ve all been on a first date and can relate to the awkward pauses in the conversation, the often-confusing body language and the painful uncertainty about […]
May 25, 2011

Note to Macy’s: You Are the Company You Keep

By Doug Stephens Retail is in a state of historic upheaval and nowhere is this more evident than in the department store channel.  Virtually every major […]
March 16, 2011

What’s In-Store for the Future?

By Doug Stephens There’s an ongoing debate about the viability of “bricks and mortar” retail in a digital world.  With online and mobile commerce growing at […]
February 22, 2011

Surviving the Dual Economy

By Doug Stephens From the Wall Street Journal, February 22nd, 2011:  “Wal-Mart’s fiscal fourth-quarter earnings rose 27% as the retailer capitalized on strength in its international […]
February 17, 2011

Clicks and Mortar

By Doug Stephens The battle between bricks and clicks seems destined to end in a truce that blurs the lines between the two. The best attributes […]