October 3, 2011
By Doug Stephens Since the time of the Roman Empire, retail as a concept, has been about destinations. Whether a small specialty shop, a department store […]
June 29, 2011
In a previous post I talked about how companies are often blind-sided by what I call Napster moments. Napster moments are radical, game-changing innovations that can […]
June 22, 2011
By Michael P. Russell With the increased transition to and adoption of smartphones, the mobile ecosystem remains to be a very interesting space, with new and […]
June 6, 2011
Many of the headlines we read would have us believe that consumers are running rampant, begging for opportunities to browse, shop and even transact retail purchases […]
June 2, 2011
We’ve all been on a first date and can relate to the awkward pauses in the conversation, the often-confusing body language and the painful uncertainty about […]
May 25, 2011
By Doug Stephens Retail is in a state of historic upheaval and nowhere is this more evident than in the department store channel. Virtually every major […]
March 16, 2011
By Doug Stephens There’s an ongoing debate about the viability of “bricks and mortar” retail in a digital world. With online and mobile commerce growing at […]
February 22, 2011
By Doug Stephens From the Wall Street Journal, February 22nd, 2011: “Wal-Mart’s fiscal fourth-quarter earnings rose 27% as the retailer capitalized on strength in its international […]
February 17, 2011
By Doug Stephens The battle between bricks and clicks seems destined to end in a truce that blurs the lines between the two. The best attributes […]