February 5, 2011
By Doug Stephens I sat on a panel discussion this week that explored how social and mobile media is changing the way customer feedback is collected, […]
January 15, 2011
One of the hottest topics at the 2011 National Retail Federation Conference was that consumers are increasingly using brick and mortar stores as mere showrooms to […]
January 13, 2011
By Doug Stephens If you’ve never attended the National Retail Federation conference in New York it’s truly a unique experience. A three day retail-a-thon, where delegates […]
January 12, 2011
By Doug Stephens Blogging live from the National Retail Federation conference in New York This morning I attended one of the opening super sessions of the […]
January 11, 2011
By Doug Stephens Blogging Live from the National Retail Federation Conference It’s day one at North America’s largest retail industry gathering, the NRF conference in New […]
January 4, 2011
By Doug Stephens The Good If you’ve been reading business media lately, you’d be inclined to believe in Christmas miracles. By some accounts, the positive holiday […]
December 15, 2010
By Doug Stephens When we talk about the future of the retail experience the conversation often turns to obvious trends in technology, media and consumer behavior […]
November 10, 2010
A new poll from Harris Interactive suggests that 90 percent of adults ages 18-34 believe that the advertising they see is truthful (at least some of […]
October 11, 2010
By Doug Stephens It’s that time of year again…prognostication time. The time when retail industry experts far and wide weigh in with their respective projections for […]