Retail

August 16, 2011

The Income Gap: The Growing Chasm Between Server and Served

Review any retail sales training program written in the past 50 years and you’ll likely encounter multiple references to the word “rapport”.  Rapport, or the relationship […]
July 6, 2011

What Duane Reade’s New Store Concept Says About the Future

By Doug Stephens Retail concepts in Manhattan don’t always make the best examples for emulation elsewhere but there may at least be some strong directional cues […]
June 27, 2011

Mobile Reality Check Part 2: Mobile Payment

In this segment, I’m once again joined by Gary Schwartz, CEO of Impact Mobile who offers an expert perspective on mobile payment technology.  We explore the […]
June 17, 2011

Taking Search Right to the Shelf

If you’ve ever searched for a product on your mobile device that you wanted to find and buy right away, you know what you mostly get […]
June 15, 2011

Why Ron Johnson’s New Job With JC Penney Has Nothing To Do With Retail

By Doug Stephens It was announced today that former Apple Store visionary Ron Johnson was given the helm of JC Penney.  Among other achievements, Johnson is […]
June 6, 2011

Mobile Reality Check

Many of the headlines we read would have us believe that consumers are running rampant, begging for opportunities to browse, shop and even transact retail purchases […]
June 2, 2011

The New Media Marketer’s First Date

We’ve all been on a first date and can relate to the awkward pauses in the conversation, the often-confusing body language and the painful uncertainty about […]
April 25, 2011

The Future of the Fit

Here’s an item that caught our eye. You know those body scanners in airports that caused so many objections from travellers over their perceived intrusiveness? Well, […]
April 21, 2011

PlayBook gets subdued retail launch

Via Computerworld By Matt Hamblen Nobody expects the BlackBerry PlayBook tablet to sell as well as the iPad 2. Still, Research In Motion seems to have taken […]