August 16, 2011
Review any retail sales training program written in the past 50 years and you’ll likely encounter multiple references to the word “rapport”. Rapport, or the relationship […]
July 6, 2011
By Doug Stephens Retail concepts in Manhattan don’t always make the best examples for emulation elsewhere but there may at least be some strong directional cues […]
June 27, 2011
In this segment, I’m once again joined by Gary Schwartz, CEO of Impact Mobile who offers an expert perspective on mobile payment technology. We explore the […]
June 17, 2011
If you’ve ever searched for a product on your mobile device that you wanted to find and buy right away, you know what you mostly get […]
June 15, 2011
By Doug Stephens It was announced today that former Apple Store visionary Ron Johnson was given the helm of JC Penney. Among other achievements, Johnson is […]
June 6, 2011
Many of the headlines we read would have us believe that consumers are running rampant, begging for opportunities to browse, shop and even transact retail purchases […]
June 2, 2011
We’ve all been on a first date and can relate to the awkward pauses in the conversation, the often-confusing body language and the painful uncertainty about […]
April 25, 2011
Here’s an item that caught our eye. You know those body scanners in airports that caused so many objections from travellers over their perceived intrusiveness? Well, […]
April 21, 2011
Via Computerworld By Matt Hamblen Nobody expects the BlackBerry PlayBook tablet to sell as well as the iPad 2. Still, Research In Motion seems to have taken […]