April 18, 2011
Google recently announced that it is ending both its development and support of QR (Quick Response) codes. QR or 2-D barcodes as they are sometimes called, […]
March 16, 2011
By Doug Stephens There’s an ongoing debate about the viability of “bricks and mortar” retail in a digital world. With online and mobile commerce growing at […]
March 1, 2011
By Doug Stephens I had a chance recently to speak with Lori Schafer and Bernie Brennan, authors of the book Branded! How Retailers Engage Consumers with Social […]
February 22, 2011
By Doug Stephens From the Wall Street Journal, February 22nd, 2011: “Wal-Mart’s fiscal fourth-quarter earnings rose 27% as the retailer capitalized on strength in its international […]
February 17, 2011
By Doug Stephens The battle between bricks and clicks seems destined to end in a truce that blurs the lines between the two. The best attributes […]
February 5, 2011
By Doug Stephens I sat on a panel discussion this week that explored how social and mobile media is changing the way customer feedback is collected, […]
January 20, 2011
By Doug Stephens The world is an increasingly inclusive place and as a society, we’ve grown to expect equal and open access to just about everything. […]
January 13, 2011
By Doug Stephens If you’ve never attended the National Retail Federation conference in New York it’s truly a unique experience. A three day retail-a-thon, where delegates […]
January 12, 2011
By Doug Stephens Blogging live from the National Retail Federation conference in New York This morning I attended one of the opening super sessions of the […]