January 17, 2018
By Doug Stephens In 2011, in what has now become retail folklore, Ron Johnson, one of the brains behind the Apple Store, was hired to resuscitate […]
February 17, 2017
By Doug Stephens Apple co-founder Steve Jobs once said: “Design is a funny word. Some people think that design means how it looks. But of […]
December 30, 2016
By Doug Stephens Like individuals, retail companies tend to approach each new year by making resolutions to improve their performance. Among other things, these might […]
September 20, 2016
By Doug Stephens In a move that has taken analysts and investors completely by surprise, Sears Holdings announced that it will be embarking on […]
June 28, 2016
By Doug Stephens Right now your company is very likely sitting on a corporate asset of immeasurable value. It’s more precious than all the […]
April 15, 2016
By Doug Stephens In July of 2015 the Coachella Valley Music and Arts Festival hit a milestone. Sales exceeded $84.25 million with 198,000 tickets sold […]
March 30, 2016
By Doug Stephens At an investor conference in March of this year, Macy’s CEO Terry Lundgren stated that while Amazon may be a threat in […]
February 9, 2016
By Doug Stephens Today’s retailers face a tsunami of problems but none, in my opinion, is more deadly than the pandemic of sheer consumer boredom that […]
January 22, 2016
By Doug Stephens It seemed that just a year or two ago the retail world was bracing for technology to turn it on its head. From […]