Retail

August 29, 2013

The Loyalty Lie

By Doug Stephens Loyalty is an increasingly fleeting thing.  In fact, the average Gen Y mother now defines “brand loyalty” as a window of allegiance lasting […]
August 15, 2013

The Future of Retail: The Segment of One

By Doug Stephens Three hundred years ago, most things we purchased were customized, one-of-a-kind and bespoke.  The maker and seller were one and the same and […]
August 6, 2013

The Future In Store: Episode #2

Welcome to episode 2 of The Future In Store! This week we explore “the sharing economy” with NeighborGoods, look through GoogleGlass at Fancy and visit the […]
July 11, 2013

5 Immutable Laws of Social Marketing

By Doug Stephens 1. If your brand sucked before Facebook, it will suck on Facebook Mark Zuckerberg can’t make your brand fascinating if it’s not.  No […]
June 9, 2013

The Problem With Mobile Advertising Isn’t Mobile. It’s Advertising

By Doug Stephens In a recent article for Adweek David Gianatasio asked the question, “Why Does Mobile Advertising Stink?” And it’s a great question, because it […]
May 31, 2013

The Future of Business Starts With Saying…

By Doug Stephens Perhaps the most profound lesson we can take from history is that it has a tendency to repeat itself. In particular, history shows […]
May 16, 2013

Is Showrooming Retail’s Restless Leg Syndrome

By Doug Stephens Remember those ads a few years ago describing the little-known affliction called restless leg syndrome?  Few of us had ever heard of the […]
May 10, 2013

Incremental Change In Exponential Times

By Doug Stephens   Over the last holiday shopping season, Amazon was clocking in 306 transactions per second!  Photo app Instagram achieved a market value of […]
April 23, 2013

PODCAST: Why Mobile is Vital to the Future of Retail

By Doug Stephens If the web is the gasoline fuelling a new era of retail, then mobile is the flame that is set to completely ignite […]