December 28, 2012
By Doug Stephens As holiday and comp-store full year sales are coming in, it appears that at best, the results can be characterized as mixed. Some […]
December 13, 2012
By Doug Stephens For the holidays I took my friends, clients and business colleagues cookies. I bought them from a small coffee house and bakery in […]
November 29, 2012
By Doug Stephens Barely a day goes by without at least a story or two about how online retailers are eating their brick and mortar counterpart’s […]
November 14, 2012
By Doug Stephens Imagine a world without marketing. No really… imagine a world where no one tries to sell you anything. Not because they don’t want […]
November 5, 2012
By Doug Stephens I saw a tweet last week that caught my attention. It linked to an article that outlined a new line of retail store […]
October 31, 2012
I know of a chain of electronics stores with over 1000 locations. Right now, their share price is nose-diving, leadership is in disarray and the future […]
October 19, 2012
By Doug Stephens Doc Searls, a contributor to The Cluetrain Manifesto and author of The Intention Economy once said that choosing between wireless carriers is like […]
June 21, 2012
By Doug Stephens Several months ago, JC Penney CEO Ron Johnson and his newly formed executive team made some significant changes to the pricing and promotional […]
June 14, 2012
By Doug Stephens There have always been two “shelves” in retail. The first can be found in the retail store and is where the product is […]