May 16, 2013 May 16, 2013Is Showrooming Retail’s Restless Leg SyndromeBy Doug Stephens Remember those ads a few years ago describing the little-known affliction called restless leg syndrome? Few of us had ever heard of the […]
January 2, 2013 January 2, 2013What If Best Buy Charged Admission?By Doug Stephens O.K., suspend your disbelief just for a moment and hear me out… In 1999, Joe Pine and James Gilmore, authors of The Experience […]