Showrooming

May 16, 2013

Is Showrooming Retail’s Restless Leg Syndrome

By Doug Stephens Remember those ads a few years ago describing the little-known affliction called restless leg syndrome?  Few of us had ever heard of the […]
January 2, 2013

What If Best Buy Charged Admission?

By Doug Stephens O.K., suspend your disbelief just for a moment and hear me out… In 1999, Joe Pine and James Gilmore, authors of The Experience […]