social media

June 9, 2015

The Real Problem With Retail

By Doug Stephens Every day our consumer behavior is being steadily reprogrammed by digital inputs. For the nearly 70% of us who own smartphones, this reprogramming […]
November 11, 2014

Thriving In The Golden Age Of Retail

By Doug Stephens While I was in Iceland earlier this year I shared some thoughts on the future of retail and on the characteristics and competencies […]
July 24, 2014

5 Coming Crises In The Retail Market

By Doug Stephens If you’re a retailer, you may not be sleeping very well these days and that’s understandable.  Tectonic shifts in demographics, economics, technology and […]
July 11, 2013

5 Immutable Laws of Social Marketing

By Doug Stephens 1. If your brand sucked before Facebook, it will suck on Facebook Mark Zuckerberg can’t make your brand fascinating if it’s not.  No […]
December 18, 2012

Hashtag Campaigns: The Social “Kick Me” Sign for Brands

By Doug Stephens Businesses, it seems, are still fascinated with the Twitter-based hashtag campaign. And why not. These promotions are quick, cheap and easily executed. Just […]
April 5, 2012

“Tweets for Treats” Must Die

By Doug Stephens It was only a matter of time before marketers developed a work-around to avoid the  heavy lifting of great social media. Companies like Amex […]
March 6, 2012

Is Klout the New Kredit Score?

By Doug Stephens Celebrities have long been known to receive special treatment.  The best seats in the house, front of the line access to the hippest […]
December 7, 2011

“I Don’t Use It But I Totally Get It”

By Doug Stephens One thing I hear very often from C-level leaders of companies when I’m presenting on the topic of social business is “I don’t […]
October 24, 2011

Social Media Doesn’t Suck (But Your Marketing Might)

By Doug Stephens Hardly a day goes by that I don’t read at least one article that debates the inherent value of social media.  The marketing […]