May 10, 2013
By Doug Stephens Over the last holiday shopping season, Amazon was clocking in 306 transactions per second! Photo app Instagram achieved a market value of […]
April 2, 2013
By Doug Stephens Here’s an incredibly simple test to see just how future-ready your business is. Try answering the following question. What exactly […]
March 14, 2013
By Doug Stephens In the old age of business the goal for most companies was continuous improvement. The idea was to keep the engines of innovation […]
February 1, 2013
By Doug Stephens Human beings are fundamentally resistant to change. Most of us would be happy carrying on with an as-is world that is largely free […]
January 22, 2013
By Doug Stephens Our entire concept of retail is predicated on one very simple series of paradigms; manufacturers make things, that are parceled out in smaller […]
January 2, 2013
By Doug Stephens O.K., suspend your disbelief just for a moment and hear me out… In 1999, Joe Pine and James Gilmore, authors of The Experience […]
December 28, 2012
By Doug Stephens As holiday and comp-store full year sales are coming in, it appears that at best, the results can be characterized as mixed. Some […]
October 19, 2012
By Doug Stephens Doc Searls, a contributor to The Cluetrain Manifesto and author of The Intention Economy once said that choosing between wireless carriers is like […]
September 16, 2012
By Doug Stephens Last week, upscale U.S. retailer Nordstrom was the latest in a long list of U.S. retailers who have declared their intent to enter […]