By Doug Stephens I can still recall reading Joseph Pine and James Gilmore’s seminal 1999 book The Experience Economy. Like so many of my colleagues in […]
By Doug Stephens A recent study at the University of Arkansas pitted 151 human test subjects against Chat GPT-4 in a series of tests for creativity. […]
By Doug Stephens Over the last 20 years, technology has transformed retail. Mobile phones have become essential conduits for communication, entertainment and commerce. Technologies like augmented […]
By Doug Stephens Companies across the global retail sector are poised to become the beneficiaries of a historic windfall: an unprecedented boost to the bottom-line […]
The following is an excerpt from Reengineering Retail: The Future of Selling in a Post-Digital World By Doug Stephens “Software eats retail.” This was technology investor […]
By Doug Stephens Like individuals, retail companies tend to approach each new year by making resolutions to improve their performance. Among other things, these might […]