October 12, 2011
By Doug Stephens Today I came across this ad from the United States Postal Service. They’ve adopted a self-preservation strategy that attempts to convince us that […]
September 18, 2011
By Doug Stephens Technology has been steadily reducing the number of human service interactions we require in an average day. For at least the last decade, […]
June 29, 2011
In a previous post I talked about how companies are often blind-sided by what I call Napster moments. Napster moments are radical, game-changing innovations that can […]
June 27, 2011
In this segment, I’m once again joined by Gary Schwartz, CEO of Impact Mobile who offers an expert perspective on mobile payment technology. We explore the […]
June 22, 2011
By Michael P. Russell With the increased transition to and adoption of smartphones, the mobile ecosystem remains to be a very interesting space, with new and […]
June 6, 2011
Many of the headlines we read would have us believe that consumers are running rampant, begging for opportunities to browse, shop and even transact retail purchases […]
June 2, 2011
We’ve all been on a first date and can relate to the awkward pauses in the conversation, the often-confusing body language and the painful uncertainty about […]
April 18, 2011
Google recently announced that it is ending both its development and support of QR (Quick Response) codes. QR or 2-D barcodes as they are sometimes called, […]
February 17, 2011
By Doug Stephens The battle between bricks and clicks seems destined to end in a truce that blurs the lines between the two. The best attributes […]