Technology

September 18, 2011

The Declining Need for and Escalating Value of Human Service

By Doug Stephens Technology has been steadily reducing the number of human service interactions we require in an average day. For at least the last decade, […]
June 29, 2011

Avoiding Your Napster Moment

In a previous post I talked about how companies are often blind-sided by what I call Napster moments.  Napster moments are radical, game-changing innovations that can […]
June 27, 2011

Mobile Reality Check Part 2: Mobile Payment

In this segment, I’m once again joined by Gary Schwartz, CEO of Impact Mobile who offers an expert perspective on mobile payment technology.  We explore the […]
June 22, 2011

Is There a Viable Mobile Carrier Option Emerging?

By Michael P. Russell With the increased transition to and adoption of smartphones, the mobile ecosystem remains to be a very interesting space, with new and […]
June 6, 2011

Mobile Reality Check

Many of the headlines we read would have us believe that consumers are running rampant, begging for opportunities to browse, shop and even transact retail purchases […]
June 2, 2011

The New Media Marketer’s First Date

We’ve all been on a first date and can relate to the awkward pauses in the conversation, the often-confusing body language and the painful uncertainty about […]
April 18, 2011

Scan This! QR Codes Are History

Google recently announced that it is ending both its development and support of QR (Quick Response) codes. QR or 2-D barcodes as they are sometimes called, […]
February 17, 2011

Clicks and Mortar

By Doug Stephens The battle between bricks and clicks seems destined to end in a truce that blurs the lines between the two. The best attributes […]
February 16, 2011

Cutting the Cord on Point of Sale

By Doug Stephens One of the hottest topics at this year’s National Retail Federation conference was mobile point of sale.  Whether offering customers the convenience of […]