Trends

March 14, 2013

The Real Competition Isn’t Your Competitors

By Doug Stephens In the old age of business the goal for most companies was continuous improvement. The idea was to keep the engines of innovation […]
March 11, 2013

The Perils of Surveying the Unknown

By Doug Stephens For years my parents lived without air conditioning in their home or cars.  That seems almost unbelievable today, but they did so because […]
February 5, 2013

The Future of The Retail Store

By Doug Stephens Retail is dead! At least, that’s how Marc Andreessen sees it.  The entrepreneur and tech investor was recently quoted saying that all physical […]
December 31, 2012

The Retail Revival Has Begun!

I’m happy to let you know that my new book, the Retail Revival: Reimagining Business For The New Age of Consumerism is now available for pre-order. […]
October 31, 2012

Hey Amazon! Have I Got A Deal for You.

I know of a chain of electronics stores with over 1000 locations.  Right now, their share price is nose-diving, leadership is in disarray and the future […]
June 14, 2012

The Third Shelf

By Doug Stephens There have always been two “shelves” in retail. The first can be found in the retail store and is where the product is […]
April 28, 2012

Is the Company’s DNA Killing Your Brand?

By Doug Stephens In 1965 American sociologist Arthur L. Stinchcombe introduced theory around what came to be called organizational imprinting – that organizations tend to be […]
March 30, 2012

A Crisis of Confidence

Why Consumer Confidence deserves much less attention By Doug Stephens To say things have changed since 1967 is an understatement.  Much of the technology we take […]
February 7, 2012

Why Amazon Needs Stores

By Doug Stephens It was reported this week that behemoth online retailer Amazon is planning to open a brick and mortar store location in its home market […]