March 14, 2013
By Doug Stephens In the old age of business the goal for most companies was continuous improvement. The idea was to keep the engines of innovation […]
March 11, 2013
By Doug Stephens For years my parents lived without air conditioning in their home or cars. That seems almost unbelievable today, but they did so because […]
February 5, 2013
By Doug Stephens Retail is dead! At least, that’s how Marc Andreessen sees it. The entrepreneur and tech investor was recently quoted saying that all physical […]
December 31, 2012
I’m happy to let you know that my new book, the Retail Revival: Reimagining Business For The New Age of Consumerism is now available for pre-order. […]
October 31, 2012
I know of a chain of electronics stores with over 1000 locations. Right now, their share price is nose-diving, leadership is in disarray and the future […]
June 14, 2012
By Doug Stephens There have always been two “shelves” in retail. The first can be found in the retail store and is where the product is […]
April 28, 2012
By Doug Stephens In 1965 American sociologist Arthur L. Stinchcombe introduced theory around what came to be called organizational imprinting – that organizations tend to be […]
March 30, 2012
Why Consumer Confidence deserves much less attention By Doug Stephens To say things have changed since 1967 is an understatement. Much of the technology we take […]
February 7, 2012
By Doug Stephens It was reported this week that behemoth online retailer Amazon is planning to open a brick and mortar store location in its home market […]