By Doug Stephens I can still recall reading Joseph Pine and James Gilmore’s seminal 1999 book The Experience Economy. Like so many of my colleagues in […]
By Doug Stephens Amazon has begun making some very aggressive price moves in the grocery and consumer packaged goods categories, showing its clear intentions to hit […]
By Doug Stephens Earlier this year while at the National Retail Federation Conference in New York, I listened to Walmart U.S. President Bill Simon talk at […]